Zanzibar Serena Hotel | Hotel in Zanzibar City

| 8.5 (356 Reviews) |  3 Bathrooms  6 Guests
Stone Town Hotel | Zanzibar Serena Hotel

Hotel in Stone Town, Zanzibar City

Located on the sea-front of ancient Stone Town, Zanzibar Serena Inn offers 5-star accommodations with a view of the Indian Ocean. There is an outdoor pool with sun loungers, a café and 2 restaurants. Zanzibar Serena Inn offers free private parking. All rooms are decorated with traditional furnishings and feature a satellite TV, mini bar and a tea and coffee maker. Each has a private bathroom with a bath and shower with free toiletries. There is 24-hour room service and free Wi-Fi. The Terrace Seafood Restaurant features an open-air rooftop terrace and has ocean views. International and Swahili dishes are available at the Baharia Restaurant. The Pool Terrace Bar and coffee shop serve a wide selection of drinks, snacks and traditional pastries. Guests can relax and sunbathe poolside or on the beach. Other local activities include swimming, snorkeling, kayaking and diving. House of Wonders is a 5-minute drive away. Zanzibar International Airport and Zanzibar Ferry Terminal are within a 10-minute drive away.

Zanzibar Serena Hotel is located in Zanzibar City.

This 13 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Ocean View, and several others. This is a 5 star rated property and has over 356 reviews with the average score of 8.5 . Coming to Zanzibar City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 13 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Zanzibar City. These details are authentic, as they are provided by our partner, booking.com.

This Zanzibar Serena Hotel in Zanzibar City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Zanzibar Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Shangani Street, Stone Town, Zanzibar City, Tanzania

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
Activities
  • Spa/Wellness packages
  • Happy hour
  • Pedicure
  • Facial treatments
  • Horseback riding
  • Diving
  • Cycling
  • Walking tours
  • Game room
  • Entertainment staff
  • Canoeing
  • Bike tours
  • Themed dinners
  • Head massage
  • Body scrub
  • Tour or class about local culture
  • Neck massage
  • Fishing
  • Water sports facilities on site
  • Beachfront
  • Body treatments
  • Back massage
  • Cooking class
  • Full-body massage
  • Yoga classes
  • Evening entertainment
  • Spa facilities
  • Personal trainer
  • Beach
  • Live music/Performance
  • Snorkeling
  • Hand massage
  • Waxing services
  • Makeup services
  • Windsurfing
  • Foot massage
  • Couples' massage
  • Massage
  • Beauty services
  • Spa lounge/Relaxation area
Entertainment
  • Indoor play area
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Lockers
  • Shuttle service
  • Private check-in/out
  • Room service
  • Packed lunches
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Currency exchange
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Picnic area
  • BBQ facilities
  • Garden
  • Outdoor fireplace
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Kids' pool
  • Swimming pool
  • Infinity pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
7.91
Location:
9.62
Staff:
9.17
Facilities:
8.57
Comfort:
9.01
Cleanliness:
8.97
Jonathan
Dec 9, 2025 08:00:00 AM
Review Score:   10
France
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very well situated on the beach, a short walk to the city centre and yet only 15 minutes drive from the airport, the hotel has managed to successfully capture the soul and essence of Zanzibar.
Summary: I go to Zanzibar quite a lot and when in Stone Town generally stay at the Park Hyatt next door. Where the Hyatt is grand
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Conditioner, Bathrobe, Toilet paper, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Ironing facilities, Smoke Alarm, Mosquito net, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Pool view, View

Services

Wake-up service

Kitchen

Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Clothes rack

Pool and Spa

Pool with a view, Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Double Room with Sea View
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Superior Double Room with Sea View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Conditioner, Bathrobe, Toilet paper, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Ironing facilities, Smoke Alarm, Mosquito net, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Services

Wake-up service

Kitchen

Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Suite
Room Type: Suite
Room Size: 58 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Conditioner, Bathrobe, Toilet paper, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Ironing facilities, Smoke Alarm, Mosquito net, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View

Services

Wake-up service

Kitchen

Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Clothes rack

Pool and Spa

Pool with a view, Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Zanzibar Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zanzibar Serena Hotel?

Check-in time for Zanzibar Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zanzibar Serena Hotel have a swimming pool?

Yes, this Zanzibar Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zanzibar Serena Hotel?

Best-rates for the Zanzibar Serena Hotel starts from $345 per night with includes Internet, Laundry, Parking, Designated Smoking Area, Ocean View, Balcony/Terrace, Bar, Guest Services, Breakfast, View, Security/Safety, Fireplace/Heating, Sports/Activities, Wellness Facilities, Air Conditioner, Oceanfront, Transportation/Shuttle, Business Services, Spa, Toiletries, Pool, TV, Restaurant, Entertainment, Barbecue/Outdoor Cooking, Child Friendly with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Zanzibar Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zanzibar Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zanzibar Serena Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zanzibar Serena Hotel?

Based on the information reported by the owner or manager, the Zanzibar Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zanzibar Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zanzibar Serena Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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